<%@LANGUAGE="VBSCRIPT"%> <% ' FileName="Connection_ado_conn_string.htm" ' Type="ADO" ' HTTP="true" ' Catalog="" ' Schema="" MM_Support_Notes_DB_STRING = "Provider=Microsoft.Jet.OLEDB.4.0;Data Source=" & server.MapPath("/db/support_notes.mdb") %> <% Dim MosReqNotes Dim MosReqNotes_numRows Set MosReqNotes = Server.CreateObject("ADODB.Recordset") MosReqNotes.ActiveConnection = MM_Support_Notes_DB_STRING MosReqNotes.Source = "SELECT CSN, inserted_to_site_date, Subject FROM Support_Notes_Archive ORDER BY inserted_to_site_date DESC" MosReqNotes.CursorType = 0 MosReqNotes.CursorLocation = 2 MosReqNotes.LockType = 1 MosReqNotes.Open() MosReqNotes_numRows = 0 %> <% Dim Repeat1__numRows Dim Repeat1__index Repeat1__numRows = 20 Repeat1__index = 0 MosReqNotes_numRows = MosReqNotes_numRows + Repeat1__numRows %> Emblaze-VCON - Support - Troubleshooting - Desktop Systems Support Notes
   
   
 
 

Desktop Systems

   
All
#04012901 CERT and NISCC H.323 Security Advisory - Emblaze-VCON Response
#03102901 Videoconferencing Tips - How to Prepare for a Videoconference
#03062201 Activating Annex Q Support for Far End Camera Control
#03022501 Interactive Multicast Not Being Detected by Passive Multicast Viewers
#03011701 Connecting with off-net endpoints from MXM registered endpoints
#02093002 No Serial Connection on PC for PTZ Camera Controls
#02070902 How to completely remove the Emblaze-VCON Meeting Point software from your PC
#02070501 Multicast Traffic
#02050815 Changing E.164 of User
#02050813 Dialing an MCU service from an on-line directory
#02043006 Accord MCU sessions - no video for some participants
#02042401 Firewall ports to open for video conferencing
   
Broadcast Viewer
#04092701 Broadcast Viewer and Windows XP Service Pack 2 (SP2)
#03022701 Broadcast Viewer won't run - DirectX error message
   
Escort
#04020801 Lip Sync Problems with MeetingPoint 4.6 and MediaConnect 9000
#03122901 MeetingPoint Support for Windows XP
#03111601 Escort and Cruiser systems working with Hyperthreaded PCs
#03071401 Emblaze-VCON PCI codec not identified by Windows XP
#02100801 MeetingPoint 4.6 Endpoints Not Fully Logging Back into MXM
#02100601 DCOM error message during MeetingPoint installation
#02050611 MeetingPoint 4.6 application will not open
#02050601 Files transferred during T.120 session cannot be found
#02043007 Interperability problem between Accord MCU and MeetingPoint 4.51
#02043005 MeetingPoint 4.51 video display problem in fast machines
#02043001 Data connection when a 3rd participants is joined to an existing call
#02042902 Minimum PC requirements for Escort and Cruiser
   
Cruiser 150
#04020801 Lip Sync Problems with MeetingPoint 4.6 and MediaConnect 9000
#03122901 MeetingPoint Support for Windows XP
#03111601 Escort and Cruiser systems working with Hyperthreaded PCs
#03071401 Emblaze-VCON PCI codec not identified by Windows XP
#02100801 MeetingPoint 4.6 Endpoints Not Fully Logging Back into MXM
#02100601 DCOM error message during MeetingPoint installation
#02050611 MeetingPoint 4.6 application will not open
#02050601 Files transferred during T.120 session cannot be found
#02043007 Interperability problem between Accord MCU and MeetingPoint 4.51
#02043005 MeetingPoint 4.51 video display problem in fast machines
#02043001 Data connection when a 3rd participants is joined to an existing call
#02042902 Minimum PC requirements for Escort and Cruiser
   
Cruiser 384
#04020801 Lip Sync Problems with MeetingPoint 4.6 and MediaConnect 9000
#03122901 MeetingPoint Support for Windows XP
#03111601 Escort and Cruiser systems working with Hyperthreaded PCs
#03071401 Emblaze-VCON PCI codec not identified by Windows XP
#02100801 MeetingPoint 4.6 Endpoints Not Fully Logging Back into MXM
#02100601 DCOM error message during MeetingPoint installation
#02050611 MeetingPoint 4.6 application will not open
#02050601 Files transferred during T.120 session cannot be found
#02043007 Interperability problem between Accord MCU and MeetingPoint 4.51
#02043005 MeetingPoint 4.51 video display problem in fast machines
#02043001 Data connection when a 3rd participants is joined to an existing call
#02042902 Minimum PC requirements for Escort and Cruiser
   
vPoint HD
The vPoint HD Free 30-Day Trial software does not include phone or email technical support. Please refer to the support notes below for commonly asked questions. Additionally, trial users are encouraged to read the vPoint HD User Guide and vPoint HD Trial Guidelines, located on the vPoint HD 30-Day Trial Download page.
#05091201 Aladdin® Device Driver Fails at vPoint HD Startup
#05071701 vPoint HD Does Not Complete Calls Through ALG Server v1.0
#04122101 Resolution Limitations with vPoint HD Executive
#04113001 Pinnacle DVC-80 Capture Device Not Working Properly with vPoint HD
#04111901 vMail Application Not Playing Back Video
#04101801 How to Fully Un-Install and Clear vPoint HD from a Computer
#04092405 30-Day vPoint HD Trial Expired - How to Continue Use
#04092404 vPoint HD Calls Over the Internet Not Working Properly
#04092403 Adding Speed Dial Entries into vPoint HD
#04092402 How To Determine the IP Address Used by vPoint HD
#04092401 Upgrading Standalone vPoint License - New USB Key Needed?
#04081001 Audio Echo Sometimes with vPoint HD
#04072002 Video input device for vPoint HD
#04070502 SecureConnect Configuration and Login Steps for vPoint HD Client
#04062601 Low Frame Rate With vPoint HD
#04062301 Audio Cuts When Using USB Mics
#03043001 Interoperability Problems with Far End Camera Control (FECC) over IP
#02093003 How to customize the vPoint ring tone
#02091701 Running vPoint HD or Emblaze-VCON Development Applications on a Laptop
#02082607 Poor video quality from USB camera used with vPoint software client
#02082606 vPoint HD will not work with Emblaze-VCON PCI codecs or with ViGO
#02082604 vPoint HD software client will not register with a 3rd party gatekeeper
#02082603 Operating system support for vPoint HD software client
#02082602 Initializing the vPoint HD software client
#02081401 Licensing vPoint Seats to MXM
   

 
   
 
 
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Escort
Cruiser 150
Cruiser 384
vPoint HD
 
 
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